For returns/exchanges due to product defect, Ballast Point will send a return label and refund or replace the item(s) as necessary. Please reach out to BPWebstore@ballastpoint.com for further information.

For returns or exchanges due to sizing or other issues unrelated to product quality, customers may send the item(s) back to the following address:

Home Brew Mart

Attn: Returns

5401 Linda Vista Rd. Suite 406

San Diego, CA 92110

Please include a note in the package with your name, order number, and a brief reason for the return. Please note if you are returning for credit or exchanging.  For exchanges, please note the size/style needed and the return mailing address.

All sales for items marked CLEARANCE are final, no returns/exchanges/refunds for clearance items will be accepted.

 

Please reach out to BPWebstore@ballastpoint.com with any questions or concerns.